Do you need help connecting your unit to the WiFi App? We're here to help. Follow the instructions below and you'll be connected in no time.
Select your device below.
Connecting an Android Device
Download and Install the App
1. Open the Play Store on your phone and download the EcoWater Systems WiFi Manager App. If you already have the app, make sure it's up-to-date. You'll be prompted to update the app in the App store if it's not.
2. Once the app is installed, open up the app and click on 'Create a New Account' to set up your profile. If you already have an account, log in using your information.
3. Enter your information and click 'Next' at the bottom after reviewing. Continue to fill out your information and follow the prompts. You'll soon get an email for verification.
4. Head to your email and find the email that was sent. Click on "Verify My Email Address." You'll see your account has then been verified. Now you can close out of your web browser.
Connect your System
The best way to connect your system is through the app. Make sure to close out of the web browser and open your EcoWater app.
1. You'll log in with your information. If this is the first time using your app or you had to update the app, the app will ask you to allow EcoWater Systems to send you notifications. You'll want to allow this if you want to receive push notifications about your product.
2. Tap 'Add a System' to begin.
3. Next, you'll be prompted to allow EcoWater Systems access to the device's location. Once that's complete, you'll see instructions on how to connect your device.
4. First, you'll need to place your Hydrolink™ device into "Connect Mode." To do so, use a ballpoint pen to press and hold the connect button on your device. Hold for about 3 seconds, until your Status light begins to flash amber.
5. Back on your phone, you'll see a network that begins with 'SHERO.' Tap on that network to connect to it. You'll be prompted to connect to the device. Tap on the network again to connect to the device.
6. You'll know your device has connected successfully when the Status light on your device has turned green.
7. Head back over to your app. Your app will show you the available networks it can connect to. Select the WiFi network you want to connect to and enter the password.
8. The app will connect to the network and automatically reconnect to the previous WiFi network your device was using. Once connected, you'll see basic systems settings that were set up by your installer. Tap 'Next' to set up your alerts.
9. The last step for setting up your system is to turn on your alerts. To do this, tap the "ON" box for each section and tap the "Push Notifications" box.
Note: When you first logged into the app, you allowed push notifications, but you do need to complete this step as well to complete that process.
If you prefer to receive emails, fill in your email and tap the "Email" box next to each alert.
10. When finished, tap 'Next' at the bottom of the screen. And that's it! You're unit is now connected to the Wifi App!
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Connecting an IOS Device
Download and Install the App
1. Open the App Store on your phone and download the EcoWater Systems WiFi Manager App. If you already have the app, make sure it's up-to-date. You'll be prompted to update the app in the App store if it's not.
2. Once the app is installed, open up the app and click on 'Create a New Account' to set up your profile. If you already have an account, log in using your information.
3. Enter your information and click 'Next' at the bottom after reviewing.
4. You'll be prompted to allow EcoWater Systems to send you notifications. You'll want to allow this if you want to receive push notifications about your product.
5. The last step to this part is to head over to your email and find the email that was sent. Click on "Verify My Email Address." It'll open a web browser and you'll see that your account has then been verified. Now you can close out of the web browser.
Connect your System
The best way to connect your system is through the app. Make sure to close out of the web browser and open your EcoWater app.
1. You'll log in with your information. If this is the first time using your app or you had to update the app, the app will ask you to allow EcoWater Systems to send you notifications. You'll want to allow this if you want to receive push notifications about your product.
2. Tap 'Add a System' to begin.
3. You'll see instructions on the screen to connect a device.
4. First, you'll need to place your Hydrolink® device into "Connect Mode." To do so, use a ballpoint pen to press and hold the connect button on your device. Hold for about 3 seconds, until your Status light begins to flash amber.
5. Head back to your phone and tap on settings, or navigate to your phone's settings.
6. Connect to the network that begins with 'SHERO.'
7. You'll know your device has connected successfully when the Status light on your device has turned green.
8. Head back over to your app and tap 'Next.'
9. The app will show you the available networks you can connect to. Find your network and enter your password to connect.
10. Make sure to check your WiFi settings that you've reconnected back to your network and that you're no longer connected to the 'SHERO' network.
11. Once connected, you'll see basic system settings that were set up by your installer. Tap 'Next' to set up your alerts.
12. The last step for setting up your system is to turn on your alerts. To do this, tap the "ON" box for each section and tap the "Push Notifications" box.
Note: When you first logged into the app, you allowed push notifications, but you do need to complete this step as well to complete that process.
If you prefer to receive emails, fill in your email and tap the "Email" box next to each alert.
13. When finished, tap 'Next' at the bottom of the screen. And that's it! You're device is now connected to the Wifi App!