Need help connecting your device to the Hydrolink™ Home app? No worries! It's quite simple and it's the same for both iOS and Android. Review the video below or click steps to expand step-by-step instructions. Let's get started!
If you're looking for help to connect a device in our legacy app - EcoWater Systems WiFi Manager, click here.
Click each step below to view instructions.
Step 1 - Connecting the Device
1. The first step is to make sure you've downloaded the Hydrolink™ Home app and created your own account.
2. Once you've set up an account, log in to the Hydrolink™ Home app then select the 'Connect' under the 'Add your first device' picture.
3. Next, you should see the steps on how to access the wireless set up on the unit. If this is the first time you've powered the unit on, you'll see the WiFi setup is one of the first steps. Make sure the unit in the WiFi setup mode then on your phone select 'Setup Device.'
4. The app will find your system, select 'Yes' once it's been identified.
5. You'll need to enter in the email address that you created your account with. Then select 'Setup for User.'
6. Now, select your WiFi and enter in your password. Then select 'Connect device to network'.
7. Once that's completed, fill out the information on the next screen and click 'Save and Continue'.
8. Next you'll be prompted to configure the display units, select your settings, and set up alert preferences. When it gets to the alerts, we recommend you leave this section blank for right now. We'll go select alert preferences after set up. In the instructions below. Select 'Save and Configure' to move on.
9. Now the device is set up. You'll know the device has successfully connected when you see this screen of the unit. Note: The DSN number is also the serial number of the unit.
Step 2 - Turning on Homeowner Alerts
Once connected, you'll want to ensure you have your alerts turned on.
1. To turn them on, log into the Hydrolink™ Home app.
2. If prompted to allow notifications from the app, make sure select 'Allow'.
3. Have them select your device, and then select 'Manage Device'.
4. Then click on 'General'.
5. It's important to make sure on this next screen here that the box that says 'Shared with Dealer' is checked. If it's not checked, the Dealer won't be able to see the device on their account. If the device was paired via a dealer technician account, it should already be checked.
If you paired this device yourself, you need to go in and check this box and then you should contact your Dealer to get the system paired with the Dealership.
6. Next, tap 'Back' and then select 'Alerts'.
7. Select the 'Notification' box for each section to receive notifications on your phone. Select the 'Email' if you'd like to additionally receive them in your email. Click 'Save' when complete.
8. Your device will be connected to the Hydrolink™ Home app. If you have not done so yet, you'll need to notify your Dealership that you've connected your device. They'll need to ensure your device is connected to their Dealership.